PRIVACY POLICY
Last updated: June 18, 2025
This Privacy Policy describes Rivero Insurance Group's policies and procedures on the collection, use, and disclosure of your information when you use our services. It also informs you of your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Rivero Insurance Group is committed to safeguarding your privacy. We do not sell or share your personal information with third parties for marketing purposes. This Privacy Policy explains how we collect, use, and protect the information you provide to us.
INFORMATION COLLECTION
We collect only the information necessary to provide and improve our services. This may include your name, email address, phone number, and other information you provide directly. We do not sell, rent, or share this information with any third parties.
HOW WE USE YOUR INFORMATION
Your information is used solely for communicating with you as the intended party. We do not share or sell your personal information for marketing or promotional purposes. Additionally:
No mobile or messaging consent information will be shared with third parties or affiliates.
All categories exclude text messaging originator opt-in data and consent; this information is never shared with third parties.
We may use your personal data for the following purposes:
To provide and maintain our service, including monitoring usage.
To manage your account and give access to certain features.
To fulfill a contract or deliver services or products you’ve requested.
To contact you via email, phone, SMS, or other methods regarding updates, services, or support.
To send you news, special offers, or information about services related to those you've used, unless you opt out.
To manage your requests or support inquiries.
All messages sent through our service — whether to us or others — may be stored on secure third-party platforms used by Rivero Insurance Group.
SMS DISCLOSURE
By contacting us via SMS, you agree to receive recurring messages from Rivero Insurance Group. Message and data rates may apply. Message frequency depends on your interaction with us.
You may reply STOP to opt-out or HELP for assistance.
We do not share mobile consent or opt-in data with any third parties for marketing purposes. This information remains confidential and secure.
DISCLOSURE OF YOUR INFORMATION
Your personal information is not shared with outside organizations, except in the following limited circumstances:
With your explicit consent.
To enforce our Terms of Service.
With affiliates or service providers under strict confidentiality agreements, solely for delivering specific services.
In response to legal obligations such as subpoenas or court orders.
To investigate or prevent fraud, security issues, or other legal concerns.
In the event of a merger or acquisition involving Rivero Insurance Group.
We may also share aggregated, anonymized information (e.g., total users per month) that does not personally identify you.
INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, your personal data may be transferred and processed in the U.S., where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this policy.
DATA RETENTION
We retain your personal data only as long as needed to fulfill the purposes described in this policy, or as required by law. We also retain data to comply with legal obligations, resolve disputes, and enforce agreements.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies or similar tracking tools to enhance your experience. Cookies are small files stored on your device to collect activity data. You can control or disable cookies through your browser settings, but doing so may affect some website functionality.
YOUR CHOICES
You have the right to access, correct, or delete your personal information. If you have any questions or concerns about your data, please contact us:
Rivero Insurance Group
12360 SW 132nd Ct, Suite 102
Miami, FL 33186
📞 (305) 245-8110
📧 info@rig-ins.com
POLICY CHANGES
We may update this Privacy Policy from time to time. Changes will be communicated on our website or directly to you when appropriate. Continued use of our services means you accept the updated policy.
SMS Opt-In Consent
By providing your phone number to Rivero Insurance Group, you consent to receive text messages regarding your insurance policies, renewal reminders, and important updates. Message and data rates may apply. Message frequency may vary. You can reply STOP at any time to opt out or call us at (305) 245-8110 for assistance.
We also obtain verbal consent from clients during phone conversations. Our representatives ask if you would like to receive text messages before sending any communications. Clients may also initiate texting by messaging our business number listed on our website. SMS disclaimers are included in our initial response.
For more information, please review our Privacy Policy.